Overview

PeNotary LLC ("PeNotary," "we," "us") respects your privacy. This policy explains what information we collect through penotary.com, booking forms, email, and phone contact, and how we use it to schedule and perform Georgia mobile notary services.

Information we collect

Contact details you provide (name, phone, email, appointment address)
Appointment preferences (service type, date, special access notes)
Communications you send us (messages, voicemails, email threads)
Basic website analytics if enabled at launch (pages visited, device type)

We do not intentionally collect Social Security numbers through public forms. Signers present government-issued photo ID in person at appointments, we record only what Georgia notary law and our journal require.

How we use information

We use your information to confirm appointments, communicate ETAs, perform notarial acts, respond to inquiries, improve our website, and meet legal obligations. We do not sell personal information to third-party marketers.

Sharing

We share information only when necessary: email delivery providers (e.g., Resend), hosting/analytics vendors under contract, or when required by law. Attorney clients who direct an appointment may receive confirmation details relevant to their matter.

Data sharing (text messaging)

Customer data is not shared with third parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging program terms and conditions

The messaging program consists of general customer care messaging to answer questions and provide support to customers. Messages will be sent from (470) 294-9221.
You can cancel the SMS service at any time. Text 'STOP' to the phone number from which you received messages. After you send 'STOP', we will send a confirmation that you have been unsubscribed. You will no longer receive SMS messages from us unless you opt in again.
If you are experiencing issues with the messaging program, reply 'HELP' for assistance or contact us at hello@penotary.com.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply. Message frequency varies based on communication needs. Contact your wireless provider with questions about your text or data plan.
Questions about privacy are covered in this policy. Contact hello@penotary.com for help.

Retention & security

We retain booking records and notary journal entries as long as Georgia law and our insurer require. Reasonable administrative and technical safeguards protect data in transit and at rest, no method is perfectly secure.

Your choices

You may request access to or correction of personal information we hold by contacting us. You may opt out of non-essential marketing emails at any time.

Contact

Questions about this policy: contact PeNotary or email hello@penotary.com.